Municipal Solid Waste Performance Indicators
نویسندگان
چکیده
EXECUTIVE SUMMARY This paper introduces a framework developed for the waste management sector supported by Performance Indicators. It was designed in order to be coherent and articulate and to enable full integration of its information. These indicators proved to be a useful management tool. This framework includes 167 performance indicators (PI) divided into two types of information: 58 Context Indicators which are important for a proper identification of the System’s characteristics, and 109 Operational Performance Indicators which include staff information, physical indicators, operational indicators, quality of service indicators, and financial and economical indicators. In order to test applicability of the Performance Indicators Framework (PIF) it was implemented in a Waste Management System (WMS) in the Northern Region of Portugal. It proved to be a helpful tool in providing information about the global performance of the WMS and the several waste management components. It provides efficiency assessment of the WMS, the quantification of its productivity, the identification and correction of anomalies. Another advantage of this management tool is the possibility to widen its use to other WMS in order to enable benchmarking policies.
منابع مشابه
Performance Indicators for Leachate Management: Municipal Solid Waste Landfills in Portugal
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